Gurugram Metropolitan City Bus Limited (GMCBL) by ensuring safety measures for passengers is slowly and surely instilling confidence in commuters to choose Gurugaman public transport service as a safe mobility choice. At least 295 riders chose to ride on Gurugaman bus the first day of resumption of service on July 1, 2020 on Routes 212 and 218. On the 15th day of service, GMCBL saw around 12, 379 passengers who rode on Gurugaman bus on that day on its six routes.
Despite the corona virus challenge, in 15 days of service since resumption, GMCBL saw a total ridership of around 1,33,962 passengers. Through its social media postings, GMCBL has been assuring passengers of safe travel practices being followed such as temperature screening of passengers before boarding, passengers with masks on only gain entry, climbing on the bus through designated entry gate only, foot operated sanitiser for passengers on Gurugaman bus, seats to be left vacant have been marked, etc. GMCBL is following all the guidelines issued by the Home Ministry. Social distancing norms are adhered to and buses are operating with 50% seating capacity.
To further reassure passengers, buses are regularly sanitised prior to their running and abide by the Standard Operating Procedures. GMCBL has worked out a detailed SOP guideline that applies to Bus Drivers, CSAs, passengers, depot staff and special measures for creating public awareness. Passenger Advisory banners have been put up at four main bus stops: Iffco Chowk, Hero Honda, Gurugram Bus Stand and near Mini Secretariat Up and Down sides. The City Bus is currently plying on six routes with a fleet of 68 buses. The routes in operation are: Route 212: Basai Chowk – HUDA City Centre (Mudrika) Route 134: Iffco Chowk to IMT Manesar Route 112D: Gurugram Bus Stand to Sec-56 (Ghata) Route 218: Gurugram Bus Stand to Sohna Route 116F: Rajesh Pilot Chowk to Railway Station Route 122: Gurugram Bus Stand to Sikander Pur Metro.