To facilitate end-users Ghaziabad Development AuthOrity (GDA) has started a single-window counter at its premises in Ghaziabad that will help in ease of transacting day to day work related to public. The single window counter is expected to be a hassle-free facility for the public where they would submit their documents at this counter without taking endless rounds of GDA precincts— a practice followed usually. GDA VC Kanchan Verma pointed out that the counter will also help to bring in more transparency in functioning of GDA.
On the first day of opening of single window system on Dec 1, 78 applications were received from the public. The public will be issued a token to wait for their turn at the counter. They will be informed about the action taken through sms also.
Notably, GDA has been long accused of inefficiency and corruption however the incumbent VC had been trying hard to give that image a makeover by initiating some public friendly and tough decisions like taking action against illegal establishments.